LCMs are exclusively dedicated to ensuring an exceptional learner experience. They offered structure and support throughout the learning journey, monitoring involvement, following up on assignments, and gently nudging those who might be falling behind. They fostered connections with and among learners, encouraging participation and exchange in all directions. They addressed issues that were impeding the process and challenged participants to apply what was learned. They even reached out to the learners’ managers at key points with suggestions for targeted support. In the process, they deepened the learning as well as the network of support among participants.