Senior Training Officer
Job DescriptionSalary/Rate: AO5
Your New Role (duties and responsibilities):
This is a full time temporary vacancy until the end of June 2019 with a possibility of extension.
The role title is Senior Training Officer.
The purpose of this position is to support staff through developing, delivering and reviewing specific training programs for the Commission which supports the strategic direction of QBCC. These objectives are pursued in partnership with the other programs with a focus on continuous improvement.
The aim of this role is to:
- Design and deliver corporate learning and development activities and operational training;
- Consult and negotiate with subject matter experts to obtain training content and other stakeholder requirements;
- Effectively operate in a multi-faceted unit where multitasking is often required to achieve outcomes;
- Develop e-learning using a range of learning and development systems;
- Plan, co-ordinate and deliver a range of learning opportunities including identifying appropriate delivery methods and learning mediums;
- Maintain and update staff training records and share information with the
- Learning and Development Unit;
Evaluate the effectiveness of training delivery and programs through building appropriate measures of assessment, audits and observations within the training framework;
- Conduct training needs/gap analysis to identify opportunities for training and development.
What You Will Need (role skills and experience):
- Enthusiastic trainer with the right attitude
- A go getter who is willing to go that extra mile
- Instructional designer (we design many of our own courses, face to face and eLearning).
- Team player however also able to work on their own with tight timeframes
- Administrator this is also part of the role (Learning Management System, enrolments, training coordination, procurement, emails..)
- Great stakeholder engagement capabilities/ negotiation skills
- Ability to design, develop, evaluate training programs.
- Demonstrated ability to deliver a high level of training and assessment
- Extensive experience in industry and / or an equivalent position
- Manage relationships and problem solve to achieve innovation and deliver and promote quality customer service.
Your New Company (about us and what you will get in return):
The QBCC supports the growing Queensland community by providing information, advice and regulation to ensure the maintenance of proper building standards and remedies for defective building work. By doing this we promote confidence in the building and construction industry. Led by the Commissioner and governed by a board, the QBCC consists of skilled, expert staff who work hard to meet the needs of industry participants and the community.
The Commission regulates the building industry throughout Queensland. To provide the best customer service possible, service centres are located throughout the State, including Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Maryborough, Rockhampton, Mackay, Townsville and Cairns. Industry stakeholders and the community are also able to engage with the QBCC online or over the phone.
With 4.64 million people currently living in Queensland and more than 200,000 of those residents working in the construction sector, the QBCC has an important task in serving our customers, contributing to the growth of the Queensland economy and regulating the industry.
For peace of mind.
To be a regulator that builds trust and confidence in all we do.
- We act with professionalism in all we do.
- We act impartially and with honesty.
- We do what we say, we are accountable for our actions, we mitigate risk.
- We think about others and how our decisions or behaviours impact them.
- We treat all of our customers, including our colleagues, with respect, compassion and empathy.
What You Need To Do Now (enquire or apply):
For general information about the QBCC visit our website: www.qbcc.qld.gov.au
To Apply or for role enquires email: Vanja.Terzic@qbcc.qld.gov.au
Our workforce is made up of many individuals with unique skills, values, backgrounds and experiences. We are committed to providing an environment where our employees have equal access to opportunities available at work, are not judged by unlawful or irrelevant attributes and have genuine feelings of belonging across workplace activities. We have a REDI Squad (Respect, Equity, Diversity, Inclusion), which helps positively influence, promote, support and encourage diversity and inclusion in our workplace.
Appointment to this role will be contingent on the satisfactory outcome of a check of an applicants recorded criminal history.
Applicants seeking appointment are required to disclose any criminal histories and/or charges (including convictions which are not recorded), usually at the time of interview.
A criminal conviction or charge will not automatically exclude an applicant from consideration for appointment. The Commission will obtain information from the Queensland Police Service on whether or not an applicant is under investigation for a serious offence and, if necessary, information can be obtained concerning the person.
All personal information obtained in the application process will be treated confidentially and held securely by the Commission.
Applicants who have lived or worked overseas will be required to provide a current police clearance.
Failure to consent to the criminal history check will render the applicant unsuitable for the role.
Where a subsequent or recurring vacancy arises, either from the same centre/location or different centre/location from the advertised position, the vacancy may be filled from the order of merit used to fill the original position. Applications will remain current for up to 12 months after the closing date.
On appointment to this position a probationary period may apply.
This position description provides the minimum requirements for the position. The incumbent may be required to undertake other duties as required.
Delegations and authority to act this position may be required to exercise certain powers in accordance with legislation.
All staff must comply with their responsibilities under:
The Work Health and Safety Act 2011
The Public Sector Ethics Act 1994, including The Queensland Public Service Code of Conduct
The Public Service Act 2008
The incumbent may be required to travel on official business and the possession of a C class licence is mandatory.
If the application closing date is relatively close to any leave or other absences, please provide alternate contact information in case you are shortlisted for an interview.
A non-smoking policy is effective in Queensland Government buildings, offices and motor vehicles.
Any newly appointed employee who was employed as a lobbyist in the previous two years is required to provide a disclosure to the Commissioner within one month of commencement in accordance with Disclosure of Previous Employment as a Lobbyist Policy.